OSTicket
Empty StarFull StarEmpty StarFull StarEmpty StarFull StarEmpty StarFull StarEmpty StarFull Star

OSTicket

Category: Ticketing System

Version: 1.14.1

Last Updated: 2020-02-10

We Offer

Optimize your enterprise IT environment by installing OSTicket developed by Intuz for Amazon Web Services

About OSTicket Stack

OSTicket is trusted and widely-used open-source support ticket system which offers desk solutions and helps you to manage infrastructure services. It allows you to manage and organize all the requests and responses in one place, customize the collected data to help get straight to the issues, create your own views to see info related to tickets. It enables ticket locking mechanism in order to avoid confliction and dual responses.

 Key Features of OSTicket AMI:

  • OSTicket is an open source support ticket system
  • This stack has all the predefined dependencies installed
  • OSTicket AMI is integrated with SSL and PhpMyAdmin
  • It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface
  • It has secure URL access via HTTPS
  • OSTicket has OPcache and ACUs installed with enhanced performance
  • Automated password generated for security reasons

 

OSTicket Paid Stack

Intuz is making ticket support system AMI more efficient by integrating it by apache, MySQL, php and phpMyAdmin.  

Included With Application

Install OSTicket with Amazon Web Services to make your IT enterprise robust and powerful

Details

Details

How To

How To

Resources

Resources

Accessing OsTicket

URL: http://instance-public-ipv4/scp

Username: administrator

Password: “instance-id”

Domain Configuration

Login into the terminal with the below method and run the command
sudo rm /var/www/html/iscripts/ip.sh and reboot the system

Accessing phpMyadmin

URL: http://instance-public-ipv4/phpmyadmin

Username: root

Password: “instance-id”

Instance Login

  1. Shell/Terminal

    - sudo chmod 400 "yourpemkeyname.pem"

    - ssh -i "yourpemkeyname.pem"ubuntu@yourinstanceip

  2. MySQL Terminal Login

    - mysql –u root –p “instance-id”

How to find instance-id and instance-ip for EC2 instance?

 Know More

How to increase EBS volume?

Know More

Details

Details

Accessing OsTicket

URL: http://instance-public-ipv4/scp

Username: administrator

Password: “instance-id”

Domain Configuration

Login into the terminal with the below method and run the command
sudo rm /var/www/html/iscripts/ip.sh and reboot the system

Accessing phpMyadmin

URL: http://instance-public-ipv4/phpmyadmin

Username: root

Password: “instance-id”

Instance Login

  1. Shell/Terminal

    - sudo chmod 400 "yourpemkeyname.pem"

    - ssh -i "yourpemkeyname.pem"ubuntu@yourinstanceip

  2. MySQL Terminal Login

    - mysql –u root –p “instance-id”

How To

How To

How to find instance-id and instance-ip for EC2 instance?

 Know More

How to increase EBS volume?

Know More

Resources

Resources

Need Support for OSTicket AMI?

Talk to Experts

Applications Installed

Build your own IT infrastructure effectively by highly-scalable OSTicket application solutions

osTicket
osTicket
Php
Php
Phpmyadmin
Phpmyadmin
Webmin
Webmin
MySQL
MySQL
Apache
Apache

Reviews

You might be interested in

Explore variety of other exclusive stacks to launch and deploy your applications swiftly on AWS Marketplace

OTRS Community Edition
CFosTicket
CNosTicket
OTRS Community Edition
CFosTicket
CNosTicket

Let's Talk

Let us know if there’s an opportunity for us to build something awesome together.

USA

18 Bartol Street Suite #130,
San Francisco CA 94133

USA

1172 Murphy Ave,
San Jose CA 95131

India

1006 Pinnacle, Corporate Road,
Ahmedabad, GJ 380051

Connect

+1 650.451.1499
getstarted@intuz.com

scroll-top