How QuickShift Transformed Logistics Operations Using n8n Workflow Automation
Intuz Development & Consulting
- Process Discovery & Lead Source Mapping
- n8n Workflow Design & Integration Setup
- Data Enrichment & Automation Logic
- Testing, Validation & Optimization
- Deployment, Monitoring & Continuous Improvement
About the Project
QuickShift Logistics, a last-mile delivery and B2B fulfillment company, managed over 12,000 shipments monthly across 8 cities. Their operations team was overwhelmed with manual processes, delays, and expensive automation tools. Intuz stepped in to streamline their logistics using n8n, an open-source workflow automation platform. Within 4 weeks, we deployed 10 custom workflows that automated core logistics tasks—from order ingestion to invoice generation and real-time shipment alerts—reducing inefficiencies and allowing the team to focus on strategic operations.
By implementing low-code automation using n8n, QuickShift reduced operational costs, eliminated repetitive tasks, and improved customer experience—all while gaining full control through a scalable, open-source, self-hosted solution.
Problem Statement
Manual Order Processing Was Slowing Growth
Operations spent over 36 hours/week manually ingesting orders from Shopify, leaving little time for strategic tasks and delaying shipment processing.
No Automation for Invoice Creation
Generating and emailing invoices manually took hours each week and often led to errors, late dispatches, and internal delays in the finance process.
Shipment Updates Were Delayed
Lack of real-time tracking alerts resulted in missed delivery updates, increasing customer complaints by 23% and overwhelming support channels.
High Cost, Low Flexibility Automation Tools
QuickShift was locked into expensive SaaS platforms ($1,000+/mo) that offered limited customization and didn’t align with their in-house development capacity.
Auto-Ingest Orders
Orders from Shopify are automatically captured using a webhook and pushed to a MySQL database. Internal Slack alerts notify the team instantly—cutting order intake time from 5 minutes to just 15 seconds per order.
Auto-Invoice Generation
Using n8n’s HTML-PDF node, invoices are auto-generated and dispatched via SendGrid to both customers and the finance team. This eliminated manual PDF creation, saving up to 14 hours every week.
Real-Time Shipment Updates
Carrier APIs like Delhivery and ShipRocket are integrated with Twilio to send SMS and WhatsApp alerts. As a result, customer support tickets dropped from 21% to just 6%, enhancing customer satisfaction.
Return Requests Workflow
Triggered by a Google Form, return requests auto-generate tasks in Notion and notify the warehouse team. This automation reduced the return processing cycle time by nearly half (48%).
Reporting Automation
Daily reports on shipment status are automatically compiled and emailed to operations managers. This eliminated two manual steps, ensuring timely insights and better decision-making.
Business Impact
- Reduced manual operations time by 77%
- Saved over $12,000/year in licensing fees
- 50% faster order-to-invoice turnaround time
- Enabled automation by a single engineer using low-code
- Improved reporting accuracy and operational visibility
Tools & Technologies That We Use
Our n8n experts use the best possible tech stack to do a good job for your business.
n8n
JavaScript
Webhooks
APIs
Explore More Work
We changed the way they do business, and they have no complaints
Marengo Load Board
Logistic Aggregator Mobile and Web App connecting Shippers, Carriers and Truck Drivers Targeting African Region
Bubba Booking
Intuitive Travel Application for Booking Last-Minute Tours & Adventure Deals
Your Trusted Partner for Building AI-Powered Custom Applications
Tell Us What You Need
Share your goals, challenges, and vision.
Get Expert Advice — Free
We'll analyze your needs and suggest the best approach.
Start Building
Move forward with a trusted team — we'll handle the tech.
16+
Years in Business
1500+
Projects Completed
50+
Top-notch Experts
Trusted by
Let's Talk
Bring Your Vision to Life with Cutting-Edge Tech.