A lane is one complete workflow running in production. Example: Orders & Signatures, EVV Exceptions, or Claim Follow-ups. Each lane has clear steps, owners, exceptions, and reporting. You start with one and expand at your own pace.

How many lanes do we need?

Most teams start with 1 lane. Once it's stable and saving time, you add the next. There's no minimum. You grow at your own pace without pressure to expand until you're ready.

What is Lane Ops?

Lane Ops is the ongoing care for the lane's running environment. It covers monitoring, updates, security patches, backups, and recovery so the lane stays reliable over time. It's the operational responsibility, not just the cloud bill.

Why is Lane Ops separate from hosting?

Hosting is the cloud bill—the raw infrastructure cost. Lane Ops is the responsibility to keep the lane running: catching issues early, patching compatibility, monitoring uptime, and recovering from failures. Both are transparent line items on your invoice.

How is pricing structured?

Simple line items: one-time build per workflow ($3k–$7k intro), monthly support (~$250/month per lane on annual plan), and hosting pass-through at cost. You'll have a real number before we finish the plan call.

What's included vs not included?

Support includes stability, compatibility, and tuning for existing workflows. Net-new workflows, major expansions, and big new integrations are quoted separately. We're explicit about this on every quote.

How fast can we start?

Fast. We start with one workflow. Many agencies begin with Orders & Signatures because it blocks care and cash. We launch a pilot first, then expand. Typical go-live is Weeks 2–6 after the planning call.

What does the pilot look like?

We map your current steps, set the approval points, go live in a safe mode, and tune weekly. You'll see a scorecard for cycle time and exceptions. The pilot is a live workflow, not a demo or prototype.

What's the best first workflow to automate?

Usually the loop that causes the most delays. For many agencies: Orders & Signatures, EVV Exceptions, or Claim Status follow-ups. We help you pick the safest first win on the plan call based on your specific volume and pain points.

Explore More

Platform

One platform. Multiple automation lanes. See every module the platform covers — from patient intake and physician orders to billing, compliance, and voice.

Explore the Platform

Outcomes

See what the platform delivers in practice — and what your team feels in week one.

See Outcomes

Pilot Plan

Start with one workflow. Go live in six weeks. Lane by lane — no big-bang risk, no restarting from scratch.

See Pilot Plan